Nyob rau hauv ob qho kev tsav tsheb ntawm kev txhim kho kev siv khoom thiab kev hloov pauv kev lag luam, Tuam Tshoj txoj kev lag luam rooj tog hauv tsev tab tom dhau los ua theem tseem ceeb ntawm kev tsim kho dua tshiab ntawm kev pabcuam. Raws li lub kaw lus ntsuam xyuas kev lag luam muaj cai, txij li thaum nws pib xyoo 2018, NetEase Home "Nrhiav rau Cov Qauv Kev Pabcuam Rooj Tog Hauv Tsev" 315 Daim Ntawv Tshawb Fawb Kev Pabcuam tau npog 286 lub nroog thoob plaws lub tebchaws thiab tau soj ntsuam ntau dua 850,000 tus neeg. Nws lub kaw lus ntsuam xyuas suav nrog 23 lub cim tseem ceeb xws li lub sijhawm teb rau kev pabcuam, kev txaus siab tom qab muag, thiab kev muaj peev xwm pabcuam digital, thiab tau teev tseg ua qhov project tseem ceeb rau kev ntsuam xyuas kev pabcuam kev lag luam los ntawm Tuam Tshoj Cov Neeg Siv Khoom. Tsis ntev los no, NetEase Home tau tshaj tawm daim ntawv qhia txog kev tshawb nrhiav kev pabcuam "2025" 315 Service Survey Report, thiab SSWW, nrog nws cov kev ua tau zoo hauv kev pabcuam online thiab offline, tau raug xaiv los ua tus thawj coj hauv kaum tus ntawm "2025 315 Service Survey Sanitary Ware Category TOP List" nrog rau kev txaus siab rau kev pabcuam ntawm 97.6%, thiab tau yeej qhov khoom plig "2025 Annual Home Furnishing Industry Service Model" rau rau xyoo sib law liag. Qhov kev hwm no yeej lees paub SSWW txoj kev ua raws li kev tsim kho tshiab thiab cov ntsiab cai ntawm cov neeg siv khoom, ua rau nws yog tib lub tuam txhab ua lag luam hauv kev lag luam khoom siv huv kom yeej qhov khoom plig rau ntau tshaj tsib xyoos sib law liag.
Raws li "2025 Tuam Tshoj Cov Khoom Siv Kho Vaj Tse Hauv Tsev," hauv thaj chaw ntawm cov khoom siv huv, cov neeg siv khoom saib xyuas "cov txheej txheem kev pabcuam puv ntoob" tau nce 42% txhua xyoo, nrog rau kev thov kev pabcuam tshwj xeeb nce mus txog 67%. NetEase Home's "Nrhiav rau Cov Qauv Kev Pabcuam Kho Vaj Tse Hauv Tsev" 315 Kev Tshawb Fawb Kev Pabcuam yeej ib txwm raug suav hais tias yog kev tshuaj xyuas ntawm kev lag luam kho vaj tse hauv tsev thiab kev tshuaj xyuas tag nrho ntawm cov tuam txhab kho vaj tse hauv tsev cov kev pabcuam. Daim ntawv ntsuam xyuas xyoo no tsom mus rau kev tshawb nrhiav tshiab ntawm kev lag luam kho vaj tse hauv tsev thiab kev lag luam khoom siv hauv tsev, tshawb nrhiav cuaj qhov ntev online thiab offline los ua qhov kev tshawb nrhiav tob ntawm ntau lub npe. SSWW, vam khom nws lub network kev pabcuam uas npog 380 lub nroog thoob plaws lub tebchaws, tau tsim "135 tus qauv kev pabcuam": teb rau cov kev xav tau ntawm cov neeg siv khoom hauv 1 feeb, muab cov kev daws teeb meem hauv 3 teev, thiab ua tiav kev pabcuam hauv 5 hnub ua haujlwm. Lub kaw lus kev pabcuam zoo no tau txhawb nws tus nqi khaws cia cov neeg siv khoom mus rau 89% ua tus thawj coj hauv kev lag luam, 23 feem pua ntau dua li qhov nruab nrab ntawm kev lag luam. Nrog nws txoj kev pabcuam zoo thiab lub koob npe nrov ntawm cov neeg siv khoom, SSWW tau yeej dua ib zaug ntxiv qhov khoom plig "Home Furnishing Industry Service Model", qhia txog nws lub zog zoo heev thiab kev coj noj coj ua hauv kev lag luam hauv kev pabcuam.
SSWW nkag siab tias kev pabcuam yog tus choj txuas cov khoom thiab cov neeg siv khoom thiab yog qhov tseem ceeb ntawm lub koob npe nrov. Yog li ntawd, nws tau cog lus tias yuav tsim kom muaj kev pabcuam zoo tshaj plaws. Los ntawm kev xaiv SSWW, cov neeg siv khoom tuaj yeem paub txog kev tsim khoom zoo thiab siab, ntau yam kev xaiv, thiab kev pabcuam khoom siv hauv chav dej ib zaug xwb. Pab pawg tsim qauv ntawm SSWW yuav muab cov kev daws teeb meem chaw siv khoom huv raws li cov neeg siv khoom hom tsev, kev siv, thiab kev xav tau kev ua haujlwm, ua tiav kev hloov kho tsis yog tus qauv, tsim qauv sai, thiab kev pabcuam teeb tsa kom haum rau cov neeg siv khoom.
Hauv tebchaws, SSWW tau tshaj tawm qhov project "Bathroom Care, Service to Home", sim ua qhov kev pabcuam kho chav dej dawb hauv ntau lub nroog. Tam sim no, qhov kev pabcuam no tau raug xa mus thoob plaws lub tebchaws, siv cov txheej txheem txheem los muab kev pabcuam yooj yim thiab xav txog rau cov neeg siv hauv zej zog. SSWW tau hloov ntawm kev tsom mus rau cov khoom lag luam mus rau kev tsom mus rau cov neeg siv, txuas ntxiv txhim kho cov kev pabcuam muag khoom tshiab, thiab ua tiav kev pabcuam online-offline kaw lub voj voog los tsim kev paub txog kev yuav khoom zoo siab thiab ruaj ntseg rau cov neeg siv khoom.
Thoob ntiaj teb, lub hom SSWW, ua raws li lub tswv yim kev pabcuam "Smart Bathroom, Global Sharing", tau tsim 43 lub chaw pabcuam txawv teb chaws uas npog Tebchaws Europe, North America, Southeast Asia, thiab lwm lub khw tseem ceeb. Txhawm rau teb rau cov yam ntxwv ntawm cov neeg siv khoom txawv teb chaws xav tau, lub hom tau tsim peb lub tshuab pabcuam sib txawv: thawj zaug, tsim pab pawg pabcuam hauv zos nrog cov kws tshaj lij kev pabcuam ntau hom lus rau kev sib txuas lus 24/7 tsis muaj kev txwv; qhov thib ob, tsim lub platform kev pabcuam ntse thoob ntiaj teb uas txhim kho kev pabcuam tom qab muag khoom los ntawm 60% los ntawm kev siv tshuab kuaj mob deb; qhov thib peb, siv txoj kev npaj "Global Joint Warranty", muab rau cov neeg siv khoom thoob ntiaj teb 5-xyoo lav rau cov khoom tseem ceeb. Xyoo 2024, SSWW lub sijhawm teb rau kev pabcuam hauv kev lag luam txawv teb chaws tau luv dua li 48 teev, qhov kev txhim kho 33% los ntawm qhov nruab nrab ntawm kev lag luam ntawm 72 teev.
Qhov uas SSWW yeej qhov "2025 Annual Home Furnishing Industry Service Model" tsis yog tsuas yog lees paub nws qhov kev ua tau zoo hauv kev pabcuam xwb tab sis kuj lees paub nws lub luag haujlwm zoo tshaj plaws thiab ua tus thawj coj hauv kev txhim kho kev lag luam. Qhov khoom plig no lees paub SSWW lub tswv yim "Tsim Tus Nqi nrog Kev Pabcuam" thiab qhia txog Tuam Tshoj txoj kev coj noj coj ua hauv kev lag luam khoom siv huv thoob ntiaj teb. SSWW yuav siv qhov no ua lub sijhawm los txhim kho cov kev pabcuam, txhim kho qhov zoo ntawm kev pabcuam, thiab tsav kev txhim kho cov tuam txhab nrog lub zog qauv, txhawb nqa kev txhim kho kev lag luam. Yav tom ntej, SSWW yuav txuas ntxiv txhim kho nws txoj kev npaj "Kev Pabcuam Thoob Ntiaj Teb, Kev Cog Qoob Loo Hauv Zos", ua raws li kev tsim kho tshiab ntawm kev pabcuam, thiab ua raws li cov ntsiab cai uas tsom mus rau cov neeg siv khoom los tsim kom muaj kev paub zoo dua hauv tsev rau cov neeg siv khoom, coj kev lag luam khoom siv hauv tsev mus rau qhov siab tshaj plaws ntawm kev pabcuam, thiab txhim kho Tuam Tshoj lub zog hais lus pabcuam hauv kev lag luam thoob ntiaj teb.
Lub sijhawm tshaj tawm: Lub Peb Hlis-11-2025
